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Family Shelters

Shelters by CHD

Amherst, Holyoke, Palmer, Springfield, & South Hadley - Call 413-737-2679

Valley Opportunity Council

A referral from the Department of Housing and Community Development is required.
Must have one or more children in the household.

Call 413-534-2466

Quick List of Emergency Shelters, Transitional Housing and Community Support Programs

A Family’s Place

280-290 Oak St.
Holyoke, MA 01040
413-272-2201, 413-272-2208

  • Community Rooms: 0

  • Total Capacity: 21

  • Services: Spanish; advocacy; cook own meals; referrals for clothing, medical care & counseling

  • Restrictions: Sober on premises

  • Referral: DTA

Partners for Community

  • Serves at-risk families in Hampden County, Massachusetts.

  • To be considered eligible for family shelter, the head of household must first apply at their local Department of Transitional Assistance office.

  • Get a referral from your local Department of Transitional Assistance to apply ​

Broderick House

56 Cabot Street
Holyoke, MA 01040
413-534-7610

  • Community Rooms: 1

  • Total Capacity: 15

  • Services: Advocacy; referred counseling; food; clothing; Spanish; medical care; transportation for housing appointments only.

  • Restrictions: Sobriety

  • Referral: EA eligible; self/agency for community room

Greenfield Family Inn

413-774-6387

  • Community Rooms: 1

  • Total Capacity: 6

  • Services: Spanish; advocacy; food; medical care by referral; clothing

  • Restrictions: Information not available

  • Referral: EA eligible; self for community rooms.

Congregate Emergency Family 24/7 Shelter Program

Orange Family Inn

88 East Main St.
Orange, MA 01364
978-544-8245

  • Community Rooms: 1

  • Total Capacity: 6

  • Services: Counseling, 3 meals, clothing, referrals

  • Restrictions: n/a

  • Referral: DTA, Self for the community room

Jessie’s House

143 West Street
Northampton, MA 01060
413-586-8212

  • Community Rooms: 2

  • Total Capacity: 8 Families

Shelters for Women & Children

YWCA

Call 800-796-8711 

  • This program helps victims of domestic violence and their children.​

  • covers residents of the following counties: Franklin County, MA, Hampden County, MA, and Hampshire County, MA.

Alternative House Emergency Shelter Services

Call 888-291-6228 - Website

  • ​offers emergency, confidential shelter for survivors of domestic violence, regardless of race, religion, or gender.

Safe Passage

Northampton, MA 01060
413 586 1125
413 586 5066 (hotline)

  • Clients: Battered women and their children.

  • Capacity: 4 families, 15 total.

  • Length of Stay: 90 days.

  • Services: Advocacy, counseling, referral, food, limited clothing, Spanish.

  • Referral: Self.

Womanshelter/Companeras

Holyoke, MA 01041
413 538-9717
413 536-1628 (Hotline)

  • Clients: Battered women and their children.
    Capacity: 24 beds; 8 rooms.
    Length of Stay: 3 months.
    Services: Advocacy, counseling, referral, food, clothing, and Spanish.
    Referral: Self.

Alianza 

Call 877-536-1628

  • ​Alianza operates a confidential emergency shelter for women and children who are trying to escape from dangerous relationships. 

  • covers residents of the following counties: Franklin County, MA, Hampden County, MA, and Hampshire County, MA.

A.R.C.H.

Springfield, MA 01103
413 733 1588
413 733 7100 (Hotline)

  • Clients: Battered women and their children (boys to 17).

  • Capacity: 3 women, up to 5 children.

  • Length of Stay: Up to 3 months.

  • Services: Advocacy, counseling, referral, food, some clothing, on-site nurse, Spanish.

  • Referral: Self, DTA.

Elizabeth Freeman Center

Pittsfield, MA 01201
413 499 2425
413 443 0089 (Hotline)
413 663 9709 (Hotline)
413 528 2328 (Hotline)

  • Clients: Victims and witnesses of domestic violence.

  • Capacity: Up to 10 women with children (boys up to 14).

  • Length of Stay: 6 weeks.

  • Services: Advocacy, counseling, support groups, referral, some food, limited clothing, Spanish.

  • Referral: Self.

Partner Abuse SafeHome

Call 800-832-1901 

  • ​provides an emergency safe home for survivors of partner abuse for up to a 4-week stay

N.E.L.C.W.I.T

Greenfield, MA 01301
413 772 0871
413 772 0806(hotline)

  • Clients: Battered women and their children (boys to 13).

  • Capacity: 18 beds.

  • Length of Stay: 12 weeks.

  • Services: Advocacy, counseling, referral, food, limited clothing, Spanish.

  • Referral: Self.

New Beginnings

Westfield, MA 0 1060
413 562 5739

  • Clients: Battered women and their children (boys under 13).
    Capacity: 11 beds.
    Length of Stay: Up to 90 days.
    Services: Advocacy, counseling, referral, food, and some clothing.
    Referral: Self.

Shelters for Individuals & Veterans

Friends of the Homeless

​755 Worthington St, Springfield, MA - 413-586-6001 

  • offers overnight shelters for adults 18+

  • Call right at 9:30 a.m. to secure a place at the shelter; if they have space, they will hold your spot. If you call and aren’t able to secure housing one day, call again the next day at 9:30 a.m.

Afiya Peer Respite- Wildflower Alliance

  • Go to the program's website. Call 413-570-2990 

  • This program helps people who are older than 17 years old

  • Must not be restricted from residing near a school.

  • Must not have medical needs that you cannot manage on your own

  • Must be able to prepare your own food or evacuate yourself in case of a fire.

  • People living without a home are welcome at Afiya as long as they identify as experiencing emotional distress.

Veterans Emergency & Transitional Housing

425 North Main Street, Northampton, MA 

  • Get a referral from the Erie County Department of Health to get services. Call 413-207-7605 

  • This program helps people who are older than 17 years old

  • This program serves veterans.

Bartons Crossing Emergency (American Red Cross)

1307 North Street
Pittsfield, MA 01201
(413) 442-1445

 

  • Capacity: 38 men, 12 women, 1 family room & Transitional Shelter

  • Length of Stay: 90 days

  • Services: Counseling; 3 meals & snacks; clothing when available; Spanish; free health care; day programs; limited transportation.

  • Restrictions: Lights out by 10 pm

  • Referral: Self; detox

Samaritan Inn

7 Free Street, Westfield, MA - Call 413-568-3122

  • lodging for individuals struggling with homelessness

  • The shelter costs $65 per week, due on Fridays at 11:00 a.m.

  • Call on Mondays after 9:00 a.m. for availability each week.

  • covers residents of Hampden County, MA.

  • Capacity: 32 men, 5 women. Length of Stay: 90 days. Services: Spanish, advocacy, counseling, 2 meals & snack, nurse, some clothing, referrals. Restrictions: Sober Referral: Self

Grove St. Inn

91 Grove St.
Northampton, MA 01060
413 585-1389

Capacity: 15 men, 6 women
Length of Stay: 60 days
Services: Spanish; advocacy; counseling; medical clinic referral; transition-to-work referral; housing referral; 3 meals & snacks.
Restrictions: Sober
Referral: Self

Worthington House

769 Worthington Street
Springfield, MA 01105
(413) 732-3069

  • Capacity: 24 men (37 overflow), 11 women, 60 SROs

  • Length of Stay: Unlimited

  • Services: Counseling; Advocacy; 3 meals; Spanish; handicapped accessible; day programs; storage facilities.

  • Restrictions: 9 pm curfew.

  • Referral: Self

Springfield Rescue Mission (2 locations)

19 Bliss St./148 Taylor St.
P.O. Box 2435
Springfield, MA 01101
(413) 732-0808

  • Capacity: 37 men, 40 men
    Length of Stay: 12-14 months
    Services: Counseling; 3 meals/day; Spanish; handicapped accessible; nursing & dentistry. Restrictions: Sobriety; Over 18; 11pm curfew
    Referral: Self

Friendship Center Women’s Shelter

501 Worthington Street
Springfield, MA 01105
(413) 734-9927

  • Capacity: 25 women

  • Length of Stay: n/a

  • Services: Counseling; Advocacy; 3 meals/day at main shelter; some clothing; nurse; day programs; Spanish.

  • Restrictions: Sobriety; 9pm curfew; 18 +.

  • Referral: Self; social services; police

Safety Zone Emergency Shelter

Call 413-781-6556 

  • This program helps people who are 14 to 17 years old

Loretto House

51 Hamilton Street
Holyoke, MA 01040
413 533-5909

  • Capacity:
    Length of Stay: 3 months
    Services: 2 meals/day; clothing; Spanish; Weekly nurse; Group meetings
    Restrictions: Sobriety; 8:30pm curfew; out by 7 am
    Referral: Social service agencies

TeenLine Resource Drop-In by  Dial/Self Youth & Community Services

10 Main Street, Northampton, MA 0106

  • ​Call 413-774-7054

  • This program helps people who are younger than 25 years old

Shelters for Men

Springfield Rescue Mission

  • This program serves homeless men ages 18 and older.​

  • Please call the Rescue Mission to reserve a bed. Intake begins at 3 p.m.

  •  Call: (413) 732-0808

Friends of the Homeless

Hampden County
755 Worthington St.
Springfield 413.732.3069  

 

Breakfast: 8–9 a.m. Lunch: 12 Noon–1 p.m. Dinner: 4:30–5:30 p.m.

Hampshire County
29 Industrial Dr. E.
Northampton
413.586.6750

 

Franklin County
One Arch Place
Greenfield
413.772.6100

Emergency Shelter 

Springfield Rescue Mission

148 Taylor St, Springfield, MA - 413-732-0516

Worthington House

Homeless shelter in Springfield, United States

769 Worthington St, Springfield, MA 01105

(413) 734-3310

Orange St/Nurturing Fathers Program

Orange Street Shelter / Nurturing Fathers Program -

Call 413-737-2679

Quick List of Emergency Shelters, Transitional Housing and Community Support Programs

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